About
The toolkit, the credentials, the temperament.
GenAI Engineer with 4+ years building production LLM systems — chatbots, RAG pipelines, email agents, and observability. Delivered insurance chatbots handling ~30K monthly customer interactions at 70% resolution, multi-market email automation at ~99% auto-processing, RAG at 98% precision, and a GenAI Studio that cut chatbot R&D from weeks to days.
Tech stack
GenAI & LLMs
- LLMs
- RAG
- LangChain
- HuggingFace
- DeepEval
- Chain-of-Thought
- Guardrails
- Weave
- Chatbot Development
- Email Automation
Agentic AI
- LangGraph
- CrewAI
- AutoGen
- Claude Agent SDK
- OpenAI Assistants API
- Agentic Harness
ML & Data Science
- Deep Learning
- DQN / PPO
- StableBaselines3
- Ray RLLib
- Recommender Systems
- NLP
- Pandas
- NumPy
- Scikit-learn
- TensorFlow
- PyTorch
Backend & APIs
- Python
- FastAPI
- Django
- Flask
- REST APIs
- Streamlit
- CI/CD
- R
- C/C++
- SQL
Cloud & Data
- GCP (Pub/Sub, BigQuery)
- AWS SageMaker
- Azure
- Docker
- PostgreSQL
- MySQL
- MongoDB
- S3
- PySpark
Education
2022 — 2024
M.Sc. Big Data & Data Science
Horizon School of Digital Technologies, Sousse, Tunisia
2019 — 2022
B.Eng. Embedded Systems Engineering
Higher Institute of Applied Sciences and Technology of Sousse, Tunisia
Languages
- ArabicNative
- EnglishProficient
- FrenchAdvanced
Certifications
- —AWS Academy Cloud Foundations (2023)
- —Google Data Analytics Professional Certificate (2022)
- —Machine Learning with Python — Coursera (2022)
- —SQL for Data Science — Coursera (2022)